Pet Portal

What is a Pet Portal?

Pet Portals are secure, private pet health websites that give you direct access to manage your pet's health 24/7. We're happy to provide Pet Portals free of charge to all clients who have an active email address.

What can I do with my Pet Portal?

  • View pet information

  • Receive important medical alerts and clinic news

  • Post photos of your pets

  • Order prescription refills

  • Create and print instructions for pet sitters or kennel staff

  • Access reliable information on a wide range of pet health topics

  • View vaccination history

  • Request email reminders about when to give your pet's medication

How can I get a Pet Portal?

It's simple just contact us and let us know you would like to set up an account. We'll email you a password and link to our hospital website.

To access your Pet Portal, simply click Pet Portal Login and enter your email address and assigned passwords. It's that easy! As part of the Pet Portal service you also have the option or receiving your pet's service reminders by email. We use email to contact clients about important practice and animal health news, such as updates to our services or product recalls.

Contact us to activate Your FREE Pet Portal Today!


COVID-19 Protocols

Please call us at (919) 851-4114 with any questions regarding appointments, ongoing treatments, or emergencies. 

Our lobby will remain closed until further notice.


-We ask that clients remain in their vehicle with all communications being done over speaker phone throughout the visit. A technician will come out to your vehicle and bring your pet inside for the veterinarian to proceed with the exam or treatment.

-Please remove all personal items from your pet as they cannot be kept with the pet while in the hospital, including harnesses, collars, leashes, etc.

-Please understand that we are practicing the 'social distancing' recommendations and maintaining a distance of 6 feet from others and we will not be shaking hands.

-Discharges will be done over the phone by a technician or veterinarian prior to bringing your pet out to your vehicle. A receptionist will collect payment over the phone as well.

-It is essential that anyone displaying symptoms of COVID-19 (fever, cough or shortness of breath) or has traveled to an area of the United States with a high incidence of COVID-19 call us in advance so that we may contact public health officials and discuss how to proceed with your pets appointment.