Why Pet Insurance is Important

With all the new procedures and advanced treatments for pet illnesses come greater costs, and pet parents are not always prepared to pay for pet medical care. Approximately $24.5 billion is spent annually on veterinary care in the United States of America. It's estimated that your pet has a 33 percent chance of becoming injured or ill each year and there is a 92 percent chance that they will need medical care at least once in their lifetime. What are pet parents doing to protect themselves and their pets in the case of injuries or unexpected illnesses? Many are enrolling in pet insurance plans. When pet parents can let their veterinarian run tests, diagnose, and treat an injury or illness correctly everybody wins! PetSound Animal Hospital invites every pet parent to consider pet insurance so that their pet has access to the care they need.


Helpful Resources

Protect your pet's health. Compare pet insurance companies, see their latest customer reviews, and get a free quote. Here are some links to help you make the right decision.

Pet Insurance Review:

Healthy Paws Pet Insurance and Foundation:



Important points to consider when evaluating a pet insurance plan

Most pet health insurance plans have a few basics in common. You usually pay a monthly premium, select an annual or per incident deductible amount, can go to any veterinarian you choose, pay your vet first, file a claim and then get reimbursed; pre-existing conditions and related treatments are not covered. Breeding issues, experimental treatment, and cosmetic surgery like declawing and tail docking, are also typically not covered. There are also substantial differences between companies. These differences often impact if your claim is covered or how much you get reimbursed after a veterinary visit. Some of the most important differences are:

  • Whether congenital and hereditary conditions (like hip dysplasia, heart defects, eye cataracts or diabetes) are covered.

  • How the reimbursement is calculated (based on the actual vet bill a benefit schedule or usual and customary rates).

  • Whether there are any limits or caps applied to your reimbursement (per incident, per year or over the pet's lifetime).

  • Whether there is an annual contract that determines anything diagnosed in the previous year of coverage is considered pre-existing the next year, and whether their customers are happy with their customer care and claims experience.


COVID-19 Protocols

Please call us at (919) 851-4114 with any questions regarding appointments, ongoing treatments, or emergencies. 

Our lobby will remain closed until further notice.


-We ask that clients remain in their vehicle with all communications being done over speaker phone throughout the visit. A technician will come out to your vehicle and bring your pet inside for the veterinarian to proceed with the exam or treatment.

-Please remove all personal items from your pet as they cannot be kept with the pet while in the hospital, including harnesses, collars, leashes, etc.

-Please understand that we are practicing the 'social distancing' recommendations and maintaining a distance of 6 feet from others and we will not be shaking hands.

-Discharges will be done over the phone by a technician or veterinarian prior to bringing your pet out to your vehicle. A receptionist will collect payment over the phone as well.

-It is essential that anyone displaying symptoms of COVID-19 (fever, cough or shortness of breath) or has traveled to an area of the United States with a high incidence of COVID-19 call us in advance so that we may contact public health officials and discuss how to proceed with your pets appointment.